Implementing the right Business Application solution has proven to be effective in business operations, as mentioned in our previous blog, What is ERP & Why it Benefits Your Business, stating that modern Business Apps benefit the way products are developed, empower supply chain capabilities, and improve the customer experience.
Dynamics 365 Finance drives compliance and increases profitability while obtaining an overview of your finances. Elevates financial performance by using a rapid, reliable, and easy-to-analyze accounting and financial system across your organization.
Dynamics 365 Human Resources attracts, onboards, maintains and empowers the right talent while identifying HR issues before they happen.
Dynamics 365 Supply Chain Management automates and tracks down inventory in your warehouse effortlessly while taking advantage of predictive insights and intelligence to improve productivity. Control your inventory management with:
Dynamics 365 Sales helps your sellers go beyond a transactional mindset. Build thoughtful and strong relationships with your customers while aligning sales and marketing by leveraging data-based insights regarding customer engagement.
Dynamics 365 Project Operations unifies sales, project management, finance, and resourcing into a single environment to improve business communication, project performance, delivery, and profitability. Offers manufacturers the capacity to meet customer needs and manage resources.
Dynamics 365 Marketing is a robust automation tool that helps businesses streamline their marketing processes and personalize their customer engagement. It provides features such as lead management, customer segmentation, email marketing, event management, and marketing analytics. This solution integrates seamlessly with other Dynamics 365 applications and the Microsoft Power Platform, allowing for a unified and integrated customer experience.
Dynamics 365 Customer Service provides a comprehensive solution for businesses to manage their customer interactions and support operations. It includes features such as case management, knowledge management, omnichannel, Azure IoT, self-service portals, and customer service analytics. The tool integrates with other Dynamics 365 applications and the Microsoft Power Platform, providing a unified and integrated view of customer interactions and data.
Dynamics 365 Field Service helps businesses manage their field service operations, from scheduling and dispatch to resource management and mobile field worker productivity. It includes features such as scheduling and dispatch, resource management, a mobile app for field workers, and field service analytics. With the possibility of seamless integration with other Dynamics 365 business apps and Power Platform, this solution provides a unified view of field service operations and data.
Microsoft Power Platform is a low-code platform for building custom business apps and automating processes. The Power Platform includes four main components: Power Apps, Power Automate, Power Virtual Agents, and Power BI. Power Apps allows the creation of custom business applications, Power Automate provides a platform for automating workflows and processes, Power Virtual Agents allows quick chatbot creation for seamless conversational experiences, and Power BI provides data visualization and insights.
The Power Platform also integrates with other Microsoft technologies, such as Dynamics 365, SharePoint, and Azure, to provide a comprehensive solution for businesses.
“We have seen two years’ worth of digital transformation in two months.”Satya Nadella, Microsoft’s CEO
According to Microsoft’s CEO, Satya Nadella, companies have been adopting a digital transformation strategy that helps them keep up in a new world of remote everything. More leaders are harnessing the power of Dynamics 365 to streamline their everyday financials and operations with upgraded cloud apps that go beyond conventional ERP and CRM systems, providing:
However, it is worth noting that more Microsoft Dynamics 365 business apps can elevate your business and optimize operations, considering your industry and organization needs. Pangea’s team guides you on this decision and throughout your digital transformation, offering you a robust implementation that includes:
You do not have to use every Microsoft Dynamics 365 app; you can choose the ones that best fit your business needs. The most critical factor in selecting the right apps is evaluating and understanding your business requirements, objectives, and processes.
You can also consult a Dynamics 365 consultant or reseller to help you identify the best apps for your business.
To choose the best Dynamics 365 solution for your business, you should consider the following steps:
Understand your business goals, challenges, and processes to determine which Dynamics 365 business apps would best address your needs.
Familiarize yourself with the different Dynamics 365 apps and modules to understand their capabilities and limitations.
Dynamics 365 is a scalable solution that can be customized to meet your specific needs, so consider your budget and the resources you have available for implementation and ongoing support.
A Dynamics 365 consultant or reseller can help you identify the best solution for your business and provide guidance on implementation and customization.
Before making a final decision, consider testing a Dynamics 365 solution with a small pilot project to validate that it meets your needs and that your team can use it effectively.
With countless success stories of numerous companies worldwide after implementing a Dynamics 365 or Power Platform solution, here are a couple of examples of case studies that relied on Pangea Consultants’ expertise as their partner.
Atlantic Sapphire, the world’s largest land-based salmon company, faced challenges in managing its rapid growth with multiple legacy on-premises applications that didn’t work or communicate with each other. Pangea was chosen to help the company and implemented a fully integrated aquaculture business platform based on Microsoft Dynamics 365 Finance and Supply Chain Management. The solution went beyond their financials and integrated Enterprise Asset Management, Accounting, Reporting, Project Management, Manufacturing, and Business Intelligence.
With the implementation of Dynamics 365, the company now has instant financial reporting, precise inventory cost control, and optimized internal processes. This has resulted in increased financial visibility, minimized manual entry, and streamlined operations, leading to improved overall client satisfaction and business productivity.
After evaluating Dynamics AX 2012 and Dynamics 365 Finance and Supply Chain Management as potential solutions, Mexico Telecom Partners decided to migrate to a cloud-based accounting solution and environment to position them for future growth and reduce overall IT costs. With Pangea as their partner, both teams embarked on the exciting and challenging journey to become one of the first implementations of Dynamics 365 Finance and Supply Chain Management in Mexico. Pangea created a detailed project plan for the migration of their financial data and the implementation of Dynamics 365, including milestones and a solid communications strategy.
(Learn more about other successful case studies by clicking here.)