Client Portals

We have two exclusive portals for clients with active projects or a valid support contract. You will find all the information regarding support cases and implementation projects in an organized, easy-to-understand manner.

Pangea offers an exclusive website for clients with a specialized self-service platform

to easily solve your inquiries and improve your experience.

At Pangea, we strive to ensure transparency and trust by offering our clients visibility across your projects
through this exclusive resource. *

Login to support portal
Access all the information and support you need

This private Portal is only available to Pangea clients with active projects or a valid support contract.

What does Pangea’s service offer?

Our service support portal is a powerful self-service channel that facilitates problem resolution relying on Pangea’s team of specialists. You can view active and closed cases, articles, and precise historical data of your support usage.

Benefits

Case Management:

submit support cases, check active case progress and closed ones.

Knowledge Articles:

find relevant information before needing to open a support ticket.

Graphics:

visualize statistic graphics with estimated and actual project hours

Access all the information and support you need 3

This private Portal is only available to Pangea clients with active projects or a valid support contract.

All the tools at your fingertips

The Projects Portal is an exclusive area for our clients to visualize the pending proposals to be approved, tasks, and the follow-up of active projects.

Our clients can also check in real-time the progress and status of their projects with delivery dates through the
Dynamics 365 Portal.

What does Pangea’s service offer?

Our service support portal is a powerful self-service channel that facilitates problem resolution relying on Pangea’s team of specialists. You can view active and closed cases, articles, and precise historical data of your support usage.

Benefits

Proposals:

visualize in detail the status of approved proposals and the ones in progress.

Projects:

check the status of your active projects and the resource allocations.

Percentages:

see the percentage of the progress, total hours, and finished projects.

Graphics:

visualize statistic graphics with estimated and actual project hours.

Resources

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Feb 02, 2023

How organizations use dashboards for business intelligence?

Here is how every organization uses dashboards for business intelligence and learn how to make the most out of it for your company

Power Platform Power BI

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Jan 26, 2023

IoT Dynamics 365: what it is, how to use it, and why you should use it

Is IoT Dynamics 365 the best solution for you? Here is everything you need to know about it, how it can help your business, and why you should use it.

Dynamics 365

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Jan 23, 2023

What are the key features of a great Supply Chain Management System? with examples

Learn what and how many key features every Supply Chain Management System should have to be a great solution for your business.

Dynamics 365 Supply Chain Management

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Oct 04, 2022

Meeting statutory requirements for Sakata with Pangea’s LATAM localizations

Sakata, a worldwide leader in producing and breeding vegetable and ornamental seeds, chose Pangea's Microsoft Dynamics 365 Finance and Operations Costa Rica, Guatemala, and Mexico Localizations to simplify statutory requirements.

Dynamics 365 Localizations

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Sep 27, 2022

Comprehensive customer service operations for Acorn Health

Acorn Health, a US-based treatment provider of applied behavior analysis therapy for children diagnosed with ASD, has engaged Pangea Consultants to implement Microsoft Dynamics 365 Customer Service for their People Resource Center customer service operations in record time.

Dynamics 365 Customer Service

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Sep 14, 2022

Human Resources: 2022 Release Wave 2 highlights

Microsoft has released its new plans with several improved updates available from October 2022 through March 2023 for Dynamics 365 and industry clouds. Read the most crucial highlights for Dynamics 365 Human Resources.

Dynamics 365 Human Resources Release wave

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Pangea’s Team

Clients

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Dynamics 365 Ecosystem – Pangea Consultants

Dynamics 365

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Microsoft Power Platform 2022 release wave 2 for Power Apps, Agents and Pages

Dynamics 365 Release wave Supply Chain Management

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Nov 22, 2022

Session IV: Pangea Consultants’ Colombian Localization

Discover Pangea Consultants' Microsoft-certified Localization solutions in our video series of 4 sessions. In this last session, you'll learn more about electronic billing, integration, and support documents within Colombian localization. 

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Nov 22, 2022

Session III: Pangea Consultants’ Colombian Localization

Discover Pangea Consultants' Microsoft-certified Localization solutions in our video series of 4 sessions. In this session III, you'll learn about electronic billing and integration within Colombian localization. 

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Nov 22, 2022

Session II: Pangea Consultants’ Colombian Localization

Discover Pangea Consultants' Microsoft-certified Localization solutions in our video series of 4 sessions. In this session II, you'll learn more about the importance of magnetic media within Colombian localization. 

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