Which departments can I integrate with Dynamics 365 Project Operations?

Dynamics 365 Project Operations can be integrated with several departments within an organization, including but not limited to:

  • Finance & Accounting:

    Integrate financial information (invoicing and cost tracking) to ensure accurate budgeting and cost control.

  • Sales:

    Integrate sales information, such as leads and opportunities, to track project-related sales activities and revenue.

  • Human Resources:

    Integrate personnel information (employee schedules and availability) to ensure efficient resource allocation.

  • Supply Chain Management:

    Integrate supply chain information (vendor and supplier management) to ensure effective procurement and resource allocation.

  • Customer Service:

    Integrate CS information (service requests and support tickets) to provide a comprehensive view of customer interactions.

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What kind of projects can I manage using Dynamics 365 Project Operations?

Dynamics 365 Project Operations can be used to manage a variety of projects, such as:

  • Manufacturing projects:

    Manage all aspects of manufacturing projects, including budgeting, resource allocation, scheduling, and communication.

  • IT projects:

    Manage IT projects, including software development, network infrastructure, and hardware procurement.

  • Marketing projects:

    Manage marketing projects, such as product launches, campaigns, and events.

  • Professional services projects:

    Manage projects in the professional services industry, including consulting, engineering, and architecture.

  • Product development projects:

    Manage product development projects, including product design, prototyping, and testing.

  • Research & development projects:

    Manage research and development projects, including laboratory experiments and field studies.

Frequently Asked Questions

Do you have some doubts? Here are the answers to the FAQ to help you understand more about Dynamics 365 Project Operations. 

Dynamics 365 Project Operations is a module within the Dynamics 365 suite of business apps that provides enterprise project management and resource scheduling capabilities.


This robust solution allows organizations to manage project tasks, schedules, budgets, resources, and customer billing in a single platform while helping them to streamline project delivery, improve collaboration, and increase overall efficiency.

To install Dynamics 365 Project Operations, follow these steps:


  1. Log in to the Microsoft Dynamics 365 admin center using your admin credentials.
  2. Go to the "Apps" section and click on "Dynamics 365."
  3. In the Dynamics 365 apps list, find "Project Operations" and click on "Get it now."
  4. Follow the on-screen instructions to conclude the installation.
  5. After the installation, set up your Project Operations environment by configuring settings and customizing the app to meet your specific business needs.


Note: Before installation, ensure your system meets the minimum hardware and software requirements for Dynamics 365 Project Operations.

The 7 stages of project management are:


  1. Initiation: Define the project scope, challenges, and objectives.
  2. Planning: Develop a plan to achieve the project goals and objectives, including identifying resources, budgets, timelines, and risks.
  3. Execution: Put the plan into action and carry out the project tasks.
  4. Monitoring & controlling: Track progress, identify and resolve issues, and make any necessary adjustments to keep the project on track.
  5. Performance & progress reporting: Provide regular updates on project progress, performance, and budget to stakeholders.
  6. Closing: Complete all project activities, document lessons learned, and transfer knowledge to ongoing operations.
  7. Evaluation: Evaluate the project's overall success, including its impact on the organization, stakeholders, and any benefits realized.

It's important to note that Dynamics 365 is a cloud-based solution. The number of projects you can manage will depend on the resources available in your Microsoft Azure subscription. 


The number of projects you can use Dynamics 365 Project Operations for also depends on the specific purchased license. If you have a single Dynamics 365 license, you can use Project Operations for one project at a time. Additionally, if you need to manage multiple projects simultaneously, you must purchase additional licenses for each project.


Key features

Dynamics 365  <br> Project Operations 10

Project planning

  • Easily plan and manage projects from start to finish by working with estimates and schedules, tracking costs, revenue, and expenses, tracing sales process, forecast requirements, and more.
Dynamics 365  <br> Project Operations 11

Project accounting

  • Track and manage the cost of internal and billable projects by determining accounting rules from the beginning, such as time, material transactions, and fixed price. Ease the pre-selling processes, expense management, project revenue calculation, and more.
Dynamics 365  <br> Project Operations 3

Pricing and costing

  • Set up price lists that represent a catalog of rates: costs, sales, and bills. You can also set up product pricing lists to manage project quotes and contracts according to standard and current costs, thus protecting the negotiated prices from master price list changes.
Dynamics 365  <br> Project Operations 4

Resource management

  • Centralize allocation for resources and define requirements on project levels to be fulfilled by resource managers. Or set more flexible resource management by allowing managers to assign requirements and book resources to the right tasks.
Dynamics 365  <br> Sales 1

Project management

  • Run projects productively and effectively by leveraging the project management tools such as schedules, estimates, cost and revenue tracking, resource requirement forecasting, project process tracing, and more from sales to delivery.
Dynamics 365  <br> Project Operations 6

Expense management

  • Track expenses, associate them to a project and define policies for automatic reimbursements of travel expenses.
Dynamics 365  <br> Project Operations 7

Project sales process

  • Project-based organizations can track qualified leads as opportunities and improve processes by gaining easy access to all needed assets within the platform. Track your sales team, stakeholders, sales stages, rating, prices, and more to quote and track the opportunity and close it.
Dynamics 365  <br> Project Operations 8


  • Improve your business growth and team productivity by utilizing an easy-to-analyze dashboard and charts with in-depth analytics that provide actionable insights to improve processes and identify issues according to the role, task, or overall projects.



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