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Webinar details:

Duration: 33:57 mins

Languages: English

Date: April 2021

Webinar description:

Our Client Success Director, Johny Aguilar, will teach you how to take advantage of Dynamics 365 Customer Service to improve customer experience, agent efficiency, and customer-centric strategies.

What you will hear:

  • How to offer a consistent, frictionless customer service experience
  • How to improve communication fluency with your customers
  • Why it is essential to capture real-time feedback in a unified view
  • How to make better customer-centric decisions through meaningful insights
  • Dynamics 365 Customer Service walkthrough.

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